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Privacy Policy

Please take a moment to read the following policy which explains how we collect, use, disclose and transfer the personal information you provide to us on our website or when you communicate with a member of our sales team by telephone. It also explains how we collect information through the use of cookies and related technologies when you use our website.

Information We Collect and How We Use It

In order to access certain features of our website, you will be asked for your name and email address, and, optionally, your contact telephone number. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that reason. specific only.

We may collect personal information from you when you correspond with us or contact our sales team or showroom by telephone.

The information we collect is used to:

  • Manage and execute purchases and repair orders and provide after service care.

  • Process your requests and queries.

  • Send service-related communications, including announcements and administrative messages such as order confirmation.

  • To send you marketing communications (including emails) regarding US partners and other third parties in accordance with your communications preferences (for more information on how to control these communications, please see the "Management of your personal information” below).

  • Conduct market research so that we can continually improve the services we provide to our customers.

  • To prevent fraud and other prohibited or illegal activities and as part of our efforts to keep our site secure.

  • Understand how our site is used so that we can continually improve our website and the services and other offerings.

The advertisement

We may use third parties such as network advertisers, and we may use third party analytics and other service providers to evaluate and provide us and/or third parties with information about website usage and viewing ads and our content. Network advertisers are third parties that display advertisements, which may be based on your visits to the Website and other apps and sites you have visited. Third party advertising service allows us to target advertisements to you for products and services in which you may be interested.

In general, third-party providers linked to our site will only collect, use and disclose your information to the extent necessary to perform the services they provide to us. However, certain third-party vendors, such as payment gateways and other payment processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be treated by these providers.

Please remember that some providers may be located in or have facilities that are located in a different jurisdiction than yours or ours. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or give you an opportunity to say no. To find out more about how to control and/or delete cookies, please see our
 Cookies policy .


Like most websites, we use cookies that allow us to personalize your experience and to collect information about how our visitors reach our website. To find out more about the cookies we use, how we use them and how you can manage them, please see our
 Cookies policy .

Sharing your information

We do not rent, sell or share personal information about you with other people or non-affiliated companies except in the following circumstances:


  • To third party vendors who provide services on our behalf such as online and other payments, credit card transaction processing and credit check management and fraud prevention.

  • We may disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party when we believe it is necessary to comply with a legal or regulatory obligation, or to protect our rights or the rights of a third party.

  • If Mru is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

International users

Our site is accessible to international users. Any information we collect may be transferred to, stored and processed in any country or territory where one or more of our affiliates or third party service providers are located or maintain facilities. While other jurisdictions may not have the same data protection standards as those in your home country, we will continue to protect the personal information we transfer in accordance with this Privacy Policy.

Protection of your information

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not misplaced, misused, accessed, disclosed, altered or destroyed.

We want you to be confident about using our platforms, and we are committed to protecting the personal information we collect. We limit access to personal information about you to those employees who reasonably need to have access to it, to provide you with products or services or to perform their jobs.

Cookie policy

This cookie policy is part of our proactive approach to user privacy and seeks to set out the different natures of cookies, how we use them, and how you, the user, can manage cookies on your computer/device. Please see our
 Privacy Policy For more details on the information we collect and how we use the personal information you give us.

Cookies are automated text files containing small amounts of information downloaded to your computer/device when you visit a website or mobile application. They are widely used to make websites work, or work more efficiently, and to provide information to site owners. This site uses cookies to improve your user experience while visiting our website and for us to better understand how our site is used. Cookies may allow us to remember your language preference, for example. They can also help us ensure that any advertisements you see on our website are better targeted to you and your interests.

Where applicable, our website uses a cookie consent tool which gives you the choice on your first visit whether or not to allow cookies on your computer/device. This is in line with legal requirements for websites to obtain explicit consent from users before they can store or read files such as cookies on their computer/device.

Types of Cookies and Purposes

Generally, there are two types of cookies: first-party cookies, which are sent directly by us to your computer/device, and used only by us to recognize your computer/device; and third-party cookies, which are sent to your computer/device by a third-party service provider carefully chosen by us. These are used by the third party service provider to recognize your computer/device and are most often used for analytics and advertising purposes.

There are also "session cookies" and "permanent cookies", meaning that cookies can remain on your computer/device for different periods of time. Session cookies are deleted once your browser is closed. Permanent cookies survive after you close your browser and can be used to recognize your computer or device when you open your browser again.

This website uses first-party and third-party cookies, as well as temporary and permanent cookies for the following purposes:


  • To optimize the layout, performance and functionality of this website and to improve your user experience.

  • To provide you with services available on this website and to use some of its features, such as access to secure areas.

  • Collect anonymous, aggregated information about how visitors use our website and services. This includes the number of visitors, which

  • third-party websites were visited before ours, and third-party websites referred visitors to us.

  • To provide you with more targeted advertising and promotion.

  • To monitor the effectiveness of our advertising and promotion.

  • Allow users to share content through third-party social networks. The companies that serve these cookies may also use your information to serve targeted advertising on other platforms.

Managing your preferences

If you would like to restrict the cookies our site places on your computer/device, you can do so using our cookie consent tool or directly in your web browser (usually located in the "help" functions , "tools" or "edit"). However, please note that if you decide to refuse cookies, you may not be able to use the full functionality of our website.

To manage third-party cookies served on our site, please see the relevant websites below:


For more information about cookies, including which cookies have been placed on your computer/device and how to manage them, please visit: and 

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